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Tag Archives: elearning

INNOVATION AND CHANGE MANAGEMENT

Digitalization is bringing a lot of dynamism to the hotel industry, but also to the catering industry. The resulting possibilities are almost endless and can quickly become overwhelming. It is therefore important to provide guidance on how existing processes can be questioned, analyzed and solutions developed. This is precisely where the Innovation...

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SALE (I)

This chapter lays the foundation for the topic of "Authentic and service-oriented selling". First of all, it is made clear why the famous first impression is fundamental and how quickly you can make a negative first impression. It also explains what customers are and how they feel and what their expectations...

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SNACK VIDEOS

Our snack videos are very short explanatory videos on a colorful mix of topics. Practical tips are presented in a compact form. Up to 02:30 minutes long, they are the perfect "knowledge snack" for in between.

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